Terms & Service

Effective Date: 25 / 03 /2025
Last Updated: 25 / 03 /2025

Welcome to Zenx. These Terms & Conditions ("Terms") govern your access to and use of the Zenx website (the "Site") and services (collectively, the "Platform"). By using our Platform, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Eligibility

By using Zenx, you confirm that you are at least 18 years old, or using the Platform under the supervision of a legal guardian. You represent that all information you provide is accurate and up to date.

2. Account Registration

You may need to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and agree to notify us of any unauthorized use.

Zenx reserves the right to suspend or terminate accounts suspected of fraudulent or abusive behavior.

3. Orders & Payment

All purchases made through the Site are subject to availability and acceptance by Zenx.

• Prices are listed in your local currency and may include applicable taxes.

• We accept major credit cards and third-party payment gateways (e.g., PayPal, Stripe).

• Zenx reserves the right to cancel any order in cases of pricing errors, suspected fraud, or stock issues.

4. Shipping & Delivery

We aim to dispatch orders promptly, but shipping times are estimated and may vary based on location and external logistics factors.

Zenx is not liable for delays caused by couriers, customs, or force majeure events.

5. Returns & Refunds

We accept returns within [insert return period, e.g., 14 days] of delivery, provided items are unused, unworn, and in original condition.

• Refunds will be issued to the original payment method after inspection.

• Certain items (e.g., undergarments, final sale) may be non-returnable.

• Return shipping costs may apply unless the return is due to our error.

For full details, see our Return Policy.

6. Intellectual Property

All content on Zenx — including logos, graphics, product images, text, and software — is the property of Zenx or its licensors and is protected by copyright and trademark laws.

You may not use, reproduce, modify, or distribute any content without express written permission from Zenx.

7. Prohibited Conduct

You agree not to:

• Use the Site for illegal or unauthorized purposes

• Interfere with the functionality or security of the Platform

• Post false, defamatory, or harmful content

• Attempt to access data or accounts without permission

Violation of these terms may result in account suspension or legal action.

8. Limitation of Liability

To the maximum extent permitted by law, Zenx is not liable for any direct, indirect, incidental, or consequential damages arising from:

• Use of or inability to use the Platform

• Errors, omissions, or inaccuracies in content

• Delays or disruptions in service

All services are provided "as-is" and "as available."

9. Third-Party Links

Our Platform may contain links to third-party sites. Zenx is not responsible for their content, policies, or practices. Accessing those sites is at your own risk.

10. Privacy

Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

11. Changes to Terms

Zenx reserves the right to update or modify these Terms at any time. We will notify users of material changes via the Site or email. Continued use of the Platform after changes constitutes acceptance.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Egypt, without regard to its conflict of law principles.

Any disputes shall be resolved exclusively in the courts of Egypt.

13. Contact Us

For questions or concerns regarding these Terms, reach out to:

Email: [email protected]